Hospitality Manor, Kenosha, WI

Hospitality Manor

8633 32nd Ave
Kenosha, WI 53142
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Contact Info

Phone: (262) 694-8300

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Comments & Ratings

Comment on Hospitality Manor - Kenosha, WI written by: Mary Kober 1 stars 2012-03-01 11:19:34 My father was sent to this facility after a hip replacement through Medicare for 14 days rehab. He was registered there from Saturday February 18th through Friday February 24th.
I want to say that your facility is lacking in every aspect. There were many things that you did not do, but the biggest problem was that in the 6 days that he spent there, you ran out of his pain meds (Oxycodone) 2 times, keeping him in pain for 8 hours while you replaced his prescription, which came from Milwaukee. Even though his prescription was filled with 30 tabs. I kept a pad of paper and tracked the pain meds after the first mishap (which was on his 3rd day) and on 5th day when you ran out again, I counted them and he was short 4 tabs. ( I still have this pad of paper). You then came back with a piece of paper that said you gave him is night time meds and that my dad just forgot. Not true, he is in perfect mental health and was only in there to get better from hip surgery, I am sure you use this technique quite a bit and get away with it because of the elderly and memory. You then made up a fake schedule and said that he was given these pills. One of your times on the fake schedule was also incorrect which said he received his pain meds at 6:00, but my sister was there at 5;30 am and that was the first time he received them since 10:00 the night before. My dad said nurses were coming in all night and telling him they were sorry that he was in so much pain and that his prescription was on its way. You should be ashamed of yourselves.

This is when I had to take him home, even though he was not physically ready.

Other incidents that happened: He was never given his insulin when he was suppose to get it and you didn’t change his bandage from 2-21 until the day I took him home which was 2-24. The bandage was dated. One time the occupational therapist had to make my dad breakfast because the nurse gave him all his meds and sent him to therapy without breakfast. If my sister was not there what would have happened to a diabetic person who just received insulin without food and would have been in therapy for a couple of hours?
The Therapy department was excellent and I really wanted him to get the therapy that he deserved, which was not possible in such a complete miserable place. I had talked to the Administrator 3 times during his stay, but nothing changed.
I know that this place has an internal drug problem, I only fear for the poor people with no one to advocate for them that have to stay here.



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